Terms of Service

What we sell

Engagehub sells social media growth services fulfilled through third-party providers. Service names, prices, and minimum/maximum quantities shown in the catalog come from live provider data and may change at any time. Placing an order creates a fulfillment request to the provider; it does not guarantee a specific delivery time, speed, or final count.

All delivery timeframes shown ("starts in ~X", "speed: Y/day") are estimates based on provider averages, not guarantees. Platforms change their systems constantly, and delivery can be faster, slower, or partial.

Your link must be correct — no refunds for wrong links

You are solely responsible for entering the correct link or username for every order. Before you pay, our checkout validates that your link matches the service you selected (for example, a post URL for likes, a profile URL for followers) and warns you about mismatches — but the final responsibility is yours.

Orders placed with an incorrect, private, deleted, or otherwise undeliverable link are NOT eligible for a refund. This includes, but is not limited to: pasting a profile URL when the service needs a post URL (or vice versa), typos in usernames, links to the wrong platform, links to deleted or private content, and links you change or delete after ordering.

If you are unsure which link a service needs, use the example shown on the order page or contact support before paying.

Public profiles and posts required

Your profile (for follower/subscriber services) or your post (for likes/views/comments services) must be PUBLIC for the entire duration of delivery. We cannot deliver to private accounts or private posts. Orders placed on private profiles or posts are not eligible for a refund — make your account public before ordering, and keep it public until delivery completes.

Service quality and natural variation

Engagement services are fulfilled by third-party providers. Follower and engagement counts can fluctuate naturally as platforms remove inactive accounts; a small drop after delivery is normal and not grounds for a refund. Where a provider offers a refill guarantee, it will be stated on the service and honored within the stated refill window.

We do not sell "real" human engagement unless a service is explicitly labeled as such. Unless stated otherwise, services may use a mix of delivery methods determined by the provider.

Refunds

If a provider cannot start or complete an order for reasons on our side (provider outage, service discontinued), the order is canceled and your wallet is credited for the undelivered portion automatically.

Refunds are issued as wallet credit, not cash. Tokens have no cash value outside the platform, are not transferable between accounts, and cannot be withdrawn.

The following are never refundable: orders with an incorrect or private link provided by you; orders on content you deleted, made private, or changed during delivery; and completed orders.

Chargebacks

We accept crypto payments only, which are irreversible once confirmed on-chain. If you have a billing issue, contact support first — we resolve them. Fraudulent payment claims will result in immediate account suspension and forfeiture of any wallet balance.

Your account and security

You sign in with your Google account. You are responsible for keeping your account secure and for all activity under it.

We NEVER ask for your social media passwords. Any message, email, or page claiming to be us that asks for a password is a scam — do not comply and report it to support immediately.

Wallet and payments

Orders are paid with tokens in your wallet. Token packs show exactly how many tokens (including any bonus) you receive. Crypto top-ups are credited automatically once the payment is confirmed on-chain; manual top-ups are credited after payment is confirmed.

Minimum and maximum order quantities are shown per service and enforced at checkout. Attempting to circumvent quantity limits or pricing is a violation of these terms.

AutoBoost

AutoBoost delivers engagement to your new posts automatically. You register your accounts, pick a bundle, and each new post is boosted automatically. Each boost deducts your bundle cost plus a 75-token flat fee from your wallet. Keep your wallet funded or boosts will be skipped. You can pause or remove accounts at any time.

Promotions

Promo codes are subject to their stated terms (expiry, usage limits, minimum order). We may revoke promo codes issued in error.

Acceptable use

You may not use the service for unlawful purposes, attempt to manipulate pricing, referrals, or promo codes, abuse refunds, place orders for accounts or content you do not own or have permission to promote, or interfere with the operation of the site. We may suspend or terminate accounts that do, with forfeiture of wallet balance in cases of fraud.

Intellectual Property & Anti-Scraping

All content on this site — including text, graphics, logos, page design, and software — is the exclusive property of Engagehub and is protected by copyright and other intellectual property laws.

You may not copy, reproduce, scrape, crawl, frame, mirror, or create derivative works from any part of this site without our prior written consent. Automated access — including bots, scrapers, and crawlers — for the purpose of replicating site content, design, or functionality is strictly prohibited.

Violations of this section may result in account termination, IP blocking, and legal action to the fullest extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, Engagehub is not liable for any indirect, incidental, or consequential damages, including loss of followers, engagement, revenue, or account standing on third-party platforms. Our total liability for any order is limited to the amount you paid for that order, issued as wallet credit.

Changes

We may update these terms as the service evolves. Continued use of the site after changes take effect constitutes acceptance of the updated terms. Material changes will be noted with a new "last updated" date below.